Article
Portugal Homes
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At Portugal Homes, we’re proud of maintaining a close relationship with all those who have been with us, whether they are a client or a part of our internal teams. At the end of the day, we fully believe that this is what sets us apart from our other agencies on the market. That’s why we pioneered the concept of an “After Sales” department in the country—a dedicated team who continues taking care of our clients in the post-purchase process and doesn’t leave them stranded in the aftermath.
And it’s why we’re launching Life in Portugal, a short interview series with expats who have a close connection and relationship with Portugal Homes. From the first visa stamp to finding out their favourite Portuguese treat a, they’ve felt the excitement, and the headaches, that come with starting over in a new country.
In this first story, you’ll get to know a little bit more about Viviane Bergmann, our Admin & Sales Assistant within the After Sales team, who left Brazil for Ireland, then chose Portugal in the middle of a pandemic and learned how much difference the right guidance can make.
Her resilience, local know-how and warm welcome are things she takes into consideration into every relocation file she touches today. Dive in, discover what she wishes she’d known on day one, and see how real-life experience can become the differentiating factor in the real world.
Background & Motivation
Question #1
Portugal Homes: Hi, Viviane! Thank you so much for taking time out of your busy schedule and for joining us today. Just to start, can you explain a little more about what exactly is your role in Portugal Homes and the broader Harland & Poston Group?